Contact UsP 724 405 7729 P 1 866 298 7090 [email protected] 3000 Village Run Road
Unit 103, #227
Wexford, PA 15090-6315
Book Your DJ
Frequently Asked Questions
When should I book my DJ?
There’s no right or wrong time on when you should book your DJ but we advise all clients to book sooner than later. Some clients book as far out as 2 years but most book between 12 and 18 months. It’s best to book your venue first and then book you DJ.
Are your DJs insured?
Yes, all of our DJs are insured. We can provide the paperwork upon request, just ask!
What is the no obligation contract, and how does it work?
This is our way of allowing you to hold a date with Pittsburgh Digital DJs without making a commitment. In order to take advantage of it you must sign a contract. The deposit isn’t due for 2 weeks from the signing of the contract. If someone else signs a no obligation contract with us during your 2 week period they get offered the next DJ or are put in a queue for the DJ they request if it is the same as yours. If someone wants to make a deposit before you are prepared we will contact you in order for you to make a decision whether or not you want to book with us.
Is there a charge if I need to change the date of my event?
Yes. The cost of a date change is the same as your deposit. If you need to change your date a new contract will be written up and a new deposit will be required. We will also need you to sign our date change agreement form that states you are no longer in need of our services on the previously planned date.
When is my final payment due?
2 weeks prior to your event.
I’m not getting married but would like to book one of the services you offer for weddings, is that possible?
Yes the pricing for our services our outlined on our Weddings page.
Can I make music requests prior to my event and does your DJ take requests the day of the event?
Yes we want to make sure your event is fun and we play exactly what you and your guests want to hear.
Do you carry backup equipment?
Yes. Every DJ has a back up sound system and cabling.
What payments do you accept?
We accept all major credit cards, checks, or cash. Check and card payments can be processed online at your convenience.
What happens if our DJ suddenly gets sick or can’t make it to our event?
We always have a DJ on back up just in case that were to happen. Fortunately, we have never run into that problem.
Do you use contracts to guarantee our date is held?
Yes. All events are put into a contract which can be signed online via our contract service Docusign.
Do you charge extra for holidays?
Yes. There is an upcharge of $250.00 for regular events and $500.00 for weddings.
Why are deposits non-refundable?
We reserve the date for you which in turn means we can’t book our DJs anywhere else. If you were to cancel your event our window of opportunity for booking is a lot smaller and our DJs lose a day of work.
What decades and genres of music do you offer?
We have music ranging from the 50′s up to top 40 and offer top 40, pop/dance, hip hop, classic rock, rock, country, classic country, funk, R&B, urban, and edm/trance.
Can I upgrade my wedding package if I want to add services later on?
Absolutely. Please bear in mind that all services are subject to availability.
Do you offer in person meetings and is there a limit to how many you offer?
Not only do we offer them we recommend them. We want to get to know you because we are going to be working with you up until the last minute of your wedding. There are no limitations on the number of meetings and we do our best to work with your schedule. If you can’t make the time for in person meetings or if you live out of the area we offer Skype meetings which are just as good and sometimes a lot easier.
Do you offer discounts?
It takes a lot of work for us to provide a great service. This means that no matter the day or time of year you can expect the same service and for that reason we do not at this time.
What does the wedding coordinator do?
The wedding coordinator is in charge of keeping the lines of communication open between all of the vendors and making sure that we are all on the same page. We never want you to have to wait on us so our coordinator will communicate our timeline with your photographer, videographer, caterer, and any other vendors involved with making your day fun and successful. They also prepare all of the activities you select. For example, they make sure the photographer is ready for the cake cutting. Along with that they will make sure your cake table is ready with the plates, napkins, and cutter.
What is the client portal?
The Client Portal is something we use for wedding clients only. If you book with Pittsburgh Digital DJs you will find it to be one of your biggest resources. The forms that you will cover with us will be available to fill out on your portal. Along with that you will have access to your invoices, receipts, and any other information that pertains to your wedding.
Will we be able to meet or get in touch with the DJ that is going to be at our event?
Absolutely. When you choose your DJ you are welcomed to all of their contact information and will be given the opportunity to meet with them.
We are interviewing a few vendors. What should we be asking them?
If they are DJs:
Do they mix live? We do!
Do their packages come with lighting? Every one of ours does!
Do they offer a coordinator with all packages? Every thing from Silver and up!
How many hours come with their services? Ours comes with 6 hours which is enough for any wedding.
Do they carry backup equipment? All of our DJs do.
Are they insured? Our DJs are all insured for all events.
If they are a photo booth vendor:
Is it the open style? Ours is!
How many people can they fit? Ours fits up to about 15.
Does their booth fit into tight spaces? Ours will fit just about anywhere.
Does their booth come with unlimited prints? Everyone gets a print when booking with us!
Do they offer digital downloads? Of course we do!
Do any packages come with a scrap book and idle hour? Our 5 hour booth comes standard with it!